.NET out of memory troubleshooting - c#

After reading a few enlightening articles about memory in the .NET technology, Out of Memory does not refer to physical memory, 597499.
I thought I understood why a C# app would throw an out of memory exception -- until I started experimenting with two servers-- both are having 2.5 gigs of ram, windows server 2003 and identical programs running.
The only significant difference between the two being one has 7% hard drive storage left and the other more than 50%.
The server with 7% storage space left is consistently throwing an out of memory while the other is performing consistently well.
My app is a C# web application that process' hundreds of MBs of String object.
Why would this difference happen seeing that the most likely reason for the out of memory issue is out of contiguous virtual address space.

All I can think of is that you're exhausting the virtual memory. Sounds like you need to run a memory profiler on the app.
I've used the Red Gate profiler in similar situations in the past. You may be surprised how much memory your strings are actually using.

Is the paging file fragmentation different on each machine? High fragmentation could slow down paging operations and thus exacerbate memory issues. If the paging file is massively fragmented, sort it out e.g. bring the server off-line, set the paging file size to zero, defrag the drive, re-create the paging file.
It's hard to give any specific advice on how to deal with perf problems with your string handling without more detail of what you are doing.

Why would this difference happen
seeing that the most likely reason for
the out of memory issue is out of
contiguous virtual address space?
With 7% free hard disk your server is probably running out of space to page out memory from either your process or other processes, hence it has to keep everything in RAM and therefore you are unable to allocate additional memory more often than on the server with 50% free space.
What solutions do you guys propose?
Since you've already run a profiler and seen at least 600MB+ of usage with all the string data you need to start tackling this problem.
The obvious answer would be to not hold all that data in memory. If you are processing a large data set then load a bit, process it and then throw that bit away and load the next bit instead of loading it all up front.
If it's data you need to serve, look at a caching strategy like LRU (least recently used) and keep only the hottest data in memory but leave the rest on disk.
You could even offload the strings into a database (in-memory or disk-based) and let that handle the cache management for you.
A slighty left-of-field solution I've had to use in the past was simply compressing the string data in memory as it arrived and decompressing it again when needed using the SharpZipLib. It wasn't that slow surprisingly.

I would agree that your best bet is to use a memory profiler. I've used .Net Memory Profiler 3.5 and was able to diagnose the issue, which in my case were undisposed Regex statements. They have demo tutorials which will walk you through the process if you're not familiar.
As you your question, any single reference to the strings, the jagged array for instance, would still prevent the string from disposing. Without knowing more about your architecture, it would be tough to make a specific recommendation. I would suggest trying to optimize your app before extending memory though. It will come back to bite you later.

An OutOfMemoryException is more likely to indicate fragmentation in your page file - not that you are out of RAM or disk space.
It is generally (wrongly) assumed that the page file is used as a swap disk - that RAM overflow is written to the page file. All allocated memory is stored in the page file and only data that is under heavy usage is copied to RAM.
There's no simple code fix to this problem other than trying to reduce the memory footprint of your application. But if you really get desperate you can always try PageDefrag, which is a free application originally developed by SysInternals.

There is a few tricks to increase memory (I dont know if it works with a web-app, but it looks like it does):
"Out of memory? Easy ways to increase the memory available to your program"
http://blogs.msdn.com/b/calvin_hsia/archive/2010/09/27/10068359.aspx

Related

C# Confusion about out of memory

I have been reading about out of memory for some time now and I figured out that in most cases out of memory exception (at least in .NET) isn't really caused by system actually running out of memory but rather system could not allocate chunks of requested memory block due to fragmentation.
What I don't really understand is I've been in a situation where I still get out of memory exception even if I try to allocate a large chunk of contiguous memory on application startup (eg: loading 100 images). Since the application has just started up, it is assumed that not much allocations / de-allocations have been done prior to that, so there should be many free contiguous blocks available. In that case why would the application still get hit by memory fragmentation issue?
Note that I'm also fairly certain that the issue was not caused by the system actually running out of memory quota allocated for my application because loading 100 images in my specific case only takes ~200 mb or so.
In my experience, Out of Memory mostly means poor object management. It's symptomatic of creating too many objects too fast and GC is having a hard time keeping up. Setting aside the few projects that take and never give memory back (like a SQL Server) out of memory can be prevented with caching and a well defined object life cycle.

Most Accurate Way to Get Memory Usage for Silverlight Browser Application

Currently i'm tracking down a memory leak issue in a Silverlight 4 application. I can watch the memory used by iexplorer.exe increase gradually using Task Manager.
However, I am looking for a way within the Silverlight code to tell how much memory the application is currently using within the IE Process. I have tried GC.GetTotalMemory but it does not represent the actual memory usage by iexplorer.
I have developer tools for tracking down the memory leak itself, so i'm not looking for that but a method within my Silverlight code to get total IE memory usage, or at least a closer representation of what is actually being used by Silverlight instead of what the Garbage collector thinks is being used.
GC allocated memory is good estimation of dynamic portion of memory used by SL application. Otherwise it is unclear what other types of memory usage you need.
If you need some other data consider using VaDump first ( http://msdn.microsoft.com/en-us/magazine/dd882521.aspx linked from Using VADump to track memory usage - OpenProcess Failed c0000034). When you figure out what portion/type of memory you are interested in it should be relatively easy to get this information (you may need to collect it with native calls, but likely all can be PInvoke'ed).
Update: I think all information you looking for is avaialble through performance counters - usage sample - http://msdn.microsoft.com/en-us/library/system.diagnostics.performancecounter.countername.aspx (but I'm don't think you can get it from SL).
Try the visual studio profiler
https://blogs.msdn.com/b/profiler/archive/2010/04/26/vs2010-silverlight-4-profiling.aspx
"For .NET memory profiling, use “VSPerfClrEnv /samplegc” or “VSPerfClrEnv /samplegclife” in your step 1 to get either allocation profiling or allocation and lifetime profiling. "
ANTS Profiler...
http://www.red-gate.com/products/dotnet-development/ants-memory-profiler/

How to write memory usage log in ASP.NET

We got "out of memory" issue on production servers. What API can we use to get live memory (physical and managed) usage of the ASP.NET application?
Thanks.
PS: we're forbidden to profile memory with tools.
Also an Out of memory doesn't necessarily mean what you think. heavy memory fragmentation due to excessive object creation can be reported as out of memory since the GC is not able to find a continuous block of memory large enough for next (or last attempted) allocation.
.Net performance counters can help you with a number of managed memory related stats.
This page details some of the ones available- http://msdn.microsoft.com/en-us/library/x2tyfybc.aspx
You can use normal windows memory counters to get an overview of non-managed memory- http://msdn.microsoft.com/en-us/library/aa965225(VS.85).aspx
Well, the first thing that I can suggest you is to take a memory dump when your w3wp.exe usage is high. You should takes these dumps and analyze it yourself, or get an expert to do it.
http://blogs.msdn.com/tess will tell you how if you are interested in doing it.
BUT... before you do any of the real exercise... two things that you absolutely must do.
Turn Debug = False in all your web.config files http://aspalliance.com/1341
Turn Trace = False in all your web.config files since the trace data is maintained in your memory and worsens memory shortage.
in addition to the performance counters you could use the profiling tools shipped with Visual Studio in order to monitor the memory usage. This step can help you on identifing memory issues before the code is released to production. Here's how to do it with VS2010: http://msdn.microsoft.com/en-us/library/dd264934.aspx

Hitting a memory limit slows down the .Net application

We have a 64bit C#/.Net3.0 application that runs on a 64bit Windows server. From time to time the app can use large amount of memory which is available. In some instances the application stops allocating additional memory and slows down significantly (500+ times slower).When I check the memory from the task manager the amount of the memory used barely changes. The application keeps on running very slowly and never gives an out of memory exception.
Any ideas? Let me know if more data is needed.
You might try enabling server mode for the Garbage Collector. By default, all .NET apps run in Workstation Mode, where the GC tries to do its sweeps while keeping the application running. If you turn on server mode, it temporarily stops the application so that it can free up memory (much) faster, and it also uses different heaps for each processor/core.
Most server apps will see a performance improvement using the GC server mode, especially if they allocate a lot of memory. The downside is that your app will basically stall when it starts to run out of memory (until the GC is finished).
* To enable this mode, insert the following into your app.config or web.config:
<configuration>
<runtime>
<gcServer enabled="true"/>
</runtime>
</configuration>
The moment you are hitting the physical memory limit, the OS will start paging (that is, write memory to disk). This will indeed cause the kind of slowdown you are seeing.
Solutions?
Add more memory - this will only help until you hit the new memory limit
Rewrite your app to use less memory
Figure out if you have a memory leak and fix it
If memory is not the issue, perhaps your application is hitting CPU very hard? Do you see the CPU hitting close to 100%? If so, check for large collections that are being iterated over and over.
As with 32-bit Windows operating systems, there is a 2GB limit on the size of an object you can create while running a 64-bit managed application on a 64-bit Windows operating system.
Investigating Memory Issues (MSDN article)
There is an awful lot of good stuff mentioned in the other answers. However, I'm going to chip in my two pence (or cents - depending on where you're from!) anyway.
Assuming that this is indeed a 64-bit process as you have stated, here's a few avenues of investigation...
Which memory usage are you checking? Mem Usage or VMem Size? VMem size is the one that actually matters, since that applies to both paged and non-paged memory. If the two numbers are far out of whack, then the memory usage is indeed the cause of the slow-down.
What's the actual memory usage across the whole server when things start to slow down? Does the slow down also apply to other apps? If so, then you may have a kernel memory issue - which can be due to huge amounts of disk accessing and low-level resource usage (for example, create 20000 mutexes, or load a few thousand bitmaps via code that uses Win32 HBitmaps). You can get some indication of this on the Task Manager (although Windows 2003's version is more informative directly on this than 2008's).
When you say that the app gets significantly slower, how do you know? Are you using vast dictionaries or lists? Could it not just be that the internal data structures are getting so big so as to complicate the work any internal algorithms are performing? When you get to huge numbers some algorithms can start to become slower by orders of magnitude.
What's the CPU load of the application when it's running at full-pelt? Is actually the same as when the slow-down occurs? If the CPU usage decreases as the memory usage goes up, then that means that whatever it's doing is taking the OS longer to fulfill, meaning that it's probably putting too much load on the OS. If there's no difference in CPU load, then my guess is it's internal data structures getting so big as to slow down your algos.
I would certainly be looking at running a Perfmon on the application - starting off with some .Net and native memory counters, Cache hits and misses, and Disk Queue length. Run it over the course of the application from startup to when it starts to run like an asthmatic tortoise, and you might just get a clue from that as well.
Having skimmed through the other answers, I'd say there's a lot of good ideas. Here's one I didn't see:
Get a memory profiler, such as SciTech's MemProfiler. It will tell you what's being allocated, by what, and it will show you the whole slice n dice.
It also has video tutorials in case you don't know how to use it. In my case, I discovered I had IDisposable instances that I wasn't Using(...)

Largest Heap used in a managed environment? (.net/java)

What is the largest heap you have personally used in a managed environment such as Java or .NET? What were some of the performance issues you ran into, and did you end up getting a diminishing returns the larger the heap was?
I work on a 64-bit .Net system that typically uses 9-12 GB, and sometimes as much as 20GB. I have not seen any performance problems even while garbage collecting, and I have been looking hard as I was not expecting it to work so well.
An earlier version hung on to some objects for too long resulting in occasional GCs that freed up 3GB+. Even then, there was no noticeable impact on performance. The system is running on a 16-core server with 32GB RAM, which probably helps...
In .Net, on Windows 32-bit, You can only really get to about 1.4 GB of memory usage before things start getting really screwy (out of memory exceptions). This is due to a limitation in 32 bit windows that limits a single process to using more than 2 GB of RAM. There is /3GB switch you can put in your boot.ini, but that will only bring you a little bit further. If you want to use lots of memory, you should seriously consider running on a 64 bit version of windows.
I currently have a production application with 6 GB of memory. You'll need a 64-bit box as well for the JVM to be able to address that much.
The garbage collector is really the only thing (that I've found so far) where performance degrades with size, and then only if you manually kick off a System.GC, which forces the JVM to bring everything to a screeching halt as it traverses 6 GB worth of objects. Takes a good 20 seconds, too. The default GC behavior does not do this, BTW, you have to be dumb enough to make it do that. Also worth researching JVM tuning at this size.
You can also find things like distributed and clustered JVMs, sorry, don't have any good references as I didn't look into this option too closely, although I did find references to larger installations.
I am unsure what you mean by heap, but if you mean memory used, I have used quite a bit, 2GB+. I have a web app that does image processing and it requires loading 2 large scan files into memory to do analysis.
There were performance issues. Windows would swap out lots of ram, and then that would create a lot of page faults. There was never any need for anymore than 2 images at a time as all requests were gainst those images (I only allowed 1 session per image set at a time)
For instance, to setup the files for initial viewing would take about 5 seconds. Doing simple analysis and zooming would be fairly fast once in memory, in the order of .1 to .5 seconds.
I still had to optimize, so I ended up preparsung the files and chopping into smaller peices and worked only with the peices that were required by the user at the time.
I have used from 2GB to 5GB of memory in java, but usually when I get to more than 2GB I really start thinking about memory optimization. Diminishing returns can vary from not optimizing when it's necessary because you have a lot of memory, to not having memory available for the OS/Disk caches (which can help your application overall).
For Java, I recommend watching your memory usage per generation over time. Do you create a lot of temporary objects or have long-lasting objects that consume a lot of memory? A lot of optimization of memory can be done when knowing those things.

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